Privacy Policy

At LEKYSHA, we respect your privacy and process your personal data responsibly, transparently and securely, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation.

1. Data Controller

LEKYSHA is responsible for processing the personal data collected through this website.

E-mail: info@lekysha.com
WhatsApp: +351 926 667 295

2. Personal Data We May Collect

Depending on how you use our website, we may collect the following data:

* First and last name;
* E-mail address;
* Telephone number;
* Billing and delivery address;
* Tax Identification Number (NIF), when provided;
* Information relating to orders and order history;
* Information required to process payments;
* Browsing data, IP address, device, browser and similar technologies;
* Communication preferences, where you have authorised the sending of marketing communications.

Complete payment card details are not stored by LEKYSHA. Payments are processed through external payment service providers according to the payment method selected at the time of purchase.

3. How We Use Your Data

Your personal data may be processed for the following purposes:

* Processing, preparing and delivering orders;
* Managing payments, refunds, exchanges and returns;
* Issuing invoices and other billing documents;
* Providing customer support and responding to enquiries;
* Managing your customer account, where applicable;
* Preventing fraudulent or abusive use of the website;
* Complying with legal, accounting and tax obligations;
* Analysing the operation and use of the website, where permitted;
* Sending news, campaigns or other marketing communications where you have given your consent.

4. Legal Basis for Processing

Depending on the circumstances, the processing of your personal data may be based on the following legal grounds:

* Performance of a contract,particularly to process and deliver an order;
* Compliance with legal obligations,including tax, accounting and invoicing obligations;
* Consent,for example for certain marketing communications or non-essential technologies;
* Legitimate interests,where necessary for security, fraud prevention, service improvement or the protection of LEKYSHA’s rights, provided that these interests do not override your rights and freedoms.

5. Payments

Payments made through the website are processed by the payment service providers available at checkout.

Depending on the payment method selected, certain data may be transmitted to the relevant provider only to the extent necessary to process the transaction, prevent fraud and comply with legal obligations.

LEKYSHA does not have access to your complete payment card details when these are entered directly into the payment provider’s secure infrastructure.

6. Sharing Data with Third Parties

We may share personal data only where necessary to provide our services or comply with legal obligations, including with:

* Payment service providers;
* Transport and logistics companies;
* Website hosting, maintenance and security providers;
* Invoicing, accounting and administrative support services;
* Analytics, communication or marketing service providers, where legally permitted;
* Public authorities or other entities where required by law.

Where third parties process personal data on our behalf, we seek to work with providers that offer appropriate safeguards for data security and protection.

7. International Data Transfers

Some of the technology providers we use may process data outside the European Economic Area.

Where an international transfer of personal data takes place, appropriate safeguards are used where required by applicable legislation, such as adequacy decisions, Standard Contractual Clauses or other legally recognised safeguards.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected.

Certain data relating to orders, invoicing, payments or accounting obligations may be retained for the periods required by applicable law.

Data used for marketing communications will be processed until you withdraw your consent or ask to stop receiving such communications.

9. Your Data Protection Rights

Under applicable legislation and where the relevant conditions are met, you may exercise the following rights:

* Access to your personal data;
* Rectification of inaccurate or incomplete data;
* Erasure of your data;
* Restriction of processing;
* Objection to processing;
* Data portability;
* Withdrawal of consent at any time where processing is based on consent.

Withdrawing consent does not affect the lawfulness of processing carried out before its withdrawal.

To exercise your rights, you can contact us at info@lekysha.com.

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados — CNPD)if you believe that your personal data is being processed in breach of applicable legislation.

10. Data Security

We adopt appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or unlawful disclosure.

Despite the measures adopted, no system for transmitting or storing data over the Internet can guarantee absolute security.

11. Cookies and Similar Technologies

LEKYSHA uses cookies and similar technologies to ensure the website functions correctly and, depending on the choices made by the user, for analytics, personalisation or other purposes.

Technologies that are not strictly necessary are used in accordance with the consent options available on the website.

For more information about the cookies we use and how to manage your preferences, please see our Cookie Policy. Cookie Policy.

12. Marketing Communications

Where you have authorised the sending of marketing communications, we may use your e-mail address to send you news, offers or information relating to LEKYSHA.

You may withdraw your consent at any time using the option provided in the communications themselves or by contacting us.

13. Minors

The LEKYSHA website and the products sold through it are intended exclusively for persons aged 18 or over..

We do not knowingly collect personal data from persons under the age of 18.

14. Changes to this Privacy Policy

This Privacy Policy may be updated whenever necessary to reflect legal or technical changes or changes to the services provided by LEKYSHA.

Where relevant changes are made, the updated version will be made available on this page.

15. Contact

For questions relating to privacy, data protection or the exercise of your rights, you can contact us at: